Tag Archives: post COVID-19

Frontline Fundamentals: Refocused and Refreshed: Experiential Customer Service. Presented by Dennis Burns, CAPP

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Flowbird_LogoFrontline trainings are provided free of charge to all IPMI members, and are generously supported by our exclusive Frontline Sponsor, Flowbird.

 

Free Online Shoptalk: Planning for Future Municipal On-Street Operations

Wednesday April 29, 2020- 2:00 PM EST

Free Online Shoptalk: Planning for Future Municipal On-Street Operations

Access Recording here

IPMI invites all industry professionals in parking, transportation, and mobility to discuss how the COVID-19 crisis has impacted your various mobility programs and options, including how we plan for municipal on street operations post COVID-19.

This online Shoptalk will address the critical questions on how we begin to plan for re-opening our cities and parking and mobility operations, with a focus first on on-street operations, staff and patron safety, and planning ahead ready for staggered and phased operations that incorporate both innovations and best practices.   Bring your questions or share them in advance with us.

We understand this is an extremely busy time and will record the online shoptalk and distribute to all members and colleagues.  If you have a question or would like to share something that has worked for your organization in advance, please email Fernandez@parking-mobility.org.

Free to all Industry Professionals

 

Moderator:

Scott Petri headshotScott Petri, Executive Director of the Philadelphia Parking Authority, is devoted to public service and committed to providing strong leadership and direction to the PPA. In 2018, he guided the authority through accreditation, resulting in the PPA being Accredited with Distinction by the International Parking & Mobility Institute (IPMI), the highest rating available by this trade association.

An accomplished and talented leader with years of experience in fast-paced legal and legislative environments, he has been a practicing attorney for more than 30 years, and served in the Pennsylvania House of Representatives, where he represented the 178th Legislative District from 2003 through 2017.

Scott has worked to reform the legislature by instituting new rules to make government more transparent and open. He helped re-write Pennsylvania’s House Rules incorporating new standards of conduct for members, as well as laws to protect children from abuse. The National Federation of Independent Business awarded him its Guardian of Small Business award in 2014; and in 2012 and 2016 he was named State Public Official of the Year by Pennsylvania Bio, the statewide trade association representing the life science industry, and Legislator of the Year by BIO, a national association