ParkEngage Releases New Monthly Parking Service for Operators

 ParkEngage recently released its new Monthly Parking service designed to assist operators  better serve and support their monthly parking customers . The ParkEngage Monthly Parking service provides a touchless and frictionless experience for monthly parkers. Further, the service can be easily integrated into the operator’s existing systems or be added as a standalone solution.

The ParkEngage Monthly Parking service is a groundbreaking new solution designed to enable operators to create a more pleasant and convenient parking experience for their monthly parkers, while creating efficiency that will enable staff to provide enhanced service. The service has been built to efficiently manage monthly customer contracts; ease billing and accounts receivable tasks; track parkers by category, status, and location; enable touchless self-service for customers; and eliminate customer wait times. Further, the service includes an extensive reporting platform allowing operators to obtain specific reports to view and audit extensive data including transactions, facility utilization, and more.

The Monthly Parking service will allow operators to implement numerous additional features across their parking assets including:

• Setting up recurring monthly payments
• Splitting payments on different cards
• Selling monthly permits online
• Manage multiple vehicles per family or business
• Automatically post monthly invoices and send past due notices
• Enable “Get My Car” feature to schedule vehicle pickups

The service also includes a monthly parking web portal which provides each parker with their own personal site (accessible online or via mobile app) to conveniently manage their account, set up billing, manage their vehicles, look up account and payment history, and more. Parkers can also contact customer support through this portal to directly communicate with operator management. These features serve as an incentive to create a loyal monthly parking base, helping to increase revenues.

For more about the new ParkEngage Monthly Parking Service visit https://parkengage.com/services/monthly-parking-system.

About ParkEngage

ParkEngage is the leading digital cloud platform for the parking industry, providing services designed to help operators enhance parker engagement, generate new revenue streams, and create a touchless parking experience. We also help to boost parking operational efficiencies, reducing the dependence on labor, while providing end-to-end touchless parking systems for self- and valet parking facilities. The ParkEngage platform includes a comprehensive customer relationship management system, mobile valet, permit parking, and parking inventory and multi-channel management system

ParkEngage recently introduced its new Inventory Management service designed to enable parking operators to publish and manage their reservable parking inventory on a common platform. The Inventory Management System allows operators to resell their reservable inventory through aggregators and resellers, as well as other nearby businesses including hotels, theaters, restaurants, and entertainment venues, while giving them more control over their parking spaces. The platform provides a valuable alternative to the standard manual process.

The ParkEngage Inventory Management service allows operators to serve their customers more effectively, while increasing revenues, and reducing costs. Through a central portal, operators can work with all of the parking aggregators, as well as other online channel partners more efficiently. They can dynamically allocate their parking availability and prices to optimize sales through channel partners and maximize their overall revenue and profit margins. With this service, the operator has more control to set preferred parking rates, publish add-on amenities offered by the garage, allocate reservation blocks to partners, and manage one central inventory of spaces for sale.

The ParkEngage cloud platform provides an efficient management system for operators to directly analyze their parking data, view their inventory in real time, and customize programs to immediately serve their patrons. For instance when the operator’s inventory sells out through one aggregator, it no longer shows their facility on the app. However with the Inventory Management system, the aggregator would get the access to the inventory from other sub-performing aggregators, and the operator can dynamically release more inventory into the pool. The operator can also dynamically increase the prices of their reservable parking spots if they see a surge in demand, as well as reduce prices if the demand drops or if a nearby competitor lowers their garage price.

The ParkEngage Inventory Management system will be a valuable tool for parking operators to directly monitor and control their parking inventory. Initial results from the system have resulted in a 20-25% increase in annual online reservation sales, a 3-5% increase in average selling price through aggregator channels, and a 5X return on investment.

About ParkEngage

ParkEngage is the leading digital cloud platform for the parking industry. ParkEngage solutions enhance parker engagement, generate new revenue streams for parking operators, and create a touchless parking experience. They also help to boosts parking operational efficiencies, reducing the dependence on labor, while providing end-to-end touchless parking systems for self- and valet parking facilities. ParkEngage products also include a 360-degree customer relationship management system, mobile valet system, permit parking system, and parking inventory and multi-channel management system.