We have launched your new IPMI member portal. Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.
- Member Rate: $35 per webinar, or $379 for the entire annual series.
- Non-member rate: $85 per webinar. Click the register link above to attend as a non-member.
- Join today and find out more about member benefits here.
- Offers one CAPP Credit towards application or certifications. Learn more about CAPP today.
We have launched your new IPMI member portal. Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.
- Member Rate: $35 per webinar, or $379 for the entire annual series.
- Non-member rate: $85 per webinar. Click the register link above to attend as a non-member.
- Join today and find out more about member benefits here.
- Offers one CAPP Credit towards application or certifications. Learn more about CAPP today.
We have launched your new IPMI member portal. Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.
- Member Rate: $35 per webinar, or $379 for the entire annual series.
- Non-member rate: $85 per webinar. Click the register link above to attend as a non-member.
- Join today and find out more about member benefits here.
- Offers one CAPP Credit towards application or certifications. Learn more about CAPP today.
We have launched your new IPMI member portal. Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.
- Member Rate: $35 per webinar, or $379 for the entire annual series.
- Non-member rate: $85 per webinar. Click the register link above to attend as a non-member.
- Join today and find out more about member benefits here.
- Offers one CAPP Credit towards application or certifications. Learn more about CAPP today.
We have launched your new IPMI member portal. Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.
- Member Rate: $35 per webinar, or $379 for the entire annual series.
- Non-member rate: $85 per webinar. Click the register link above to attend as a non-member.
- Join today and find out more about member benefits here.
- Offers one CAPP Credit towards application or certifications. Learn more about CAPP today.
Using Social Listening to Improve Your Customer Service
Melonie Curry, Communications Manager, ParkHouston
Digital marketing is now a required element of good business. Learn to use social listening to analyze your organization’s digital footprint and social media presence. Provide responsive and timely campaigns that meet the needs of your target audience and help your organization do business better.
Attendees will:
- Recognize the need for digital marketing.
- Learn how to use social media to identify customer needs.
- Examine which digital media channels best connect you with your target audience.
Offers 1 CAPP Credit towards application or recertification.
Presenter: Melonie Curry, Communications Manager, ParkHouston
Melonie Curry has developed customer educational materials for ParkHouston that share parking tips to educate the public and make parking easy and convenient. She manages ParkHouston’s social media and website and recently completed a digital marketing certification from Cornell University. She served on the Texas Parking and Transportation Association’s Host Committee and helps manage social media. She is a member of the Social Media Advisory and Research Taskforce (SMART) and works on the Cultural Change Coalition to improve department collaboration in the City of Houston.
Frictionless Parking: Smoothing Out the Edges for a Seamless Mobility Experience
An IPMI Technology Committee Presentation
Offered by Nick Mazzenga, PE, Kimley-Horn
Explore the state of the parking, transportation, and mobility industry’s efforts to create a seamless, frictionless, and contactless experience for customers and operators. This session will define the concept of frictionless parking and multiple levels of integration, and examine case studies and applications for both on and off-street operations. Dive into the advantages and disadvantages of systems as well as current (and potential future) technologies and strategies to achieve more streamlined operations.
Attendees will:
- Define frictionless parking and associated levels through case studies and applications.
- Examine the advantages and disadvantages of strategies, applications, and current technology.
- Discuss potential considerations for longer-term strategic and operational planning, as well as next steps for successful implementation.
Offers 1 CAPP Credit towards application or recertification.
Presented by:
Nick Mazzenga, Kimley-Horn and Associates, Inc.
Nick Mazzenga, P.E., is a parking technology consultant with Kimley-Horn. He serves on IPMI’s Technology Committee and is passionate about leveraging technology to improve transportation infrastructure. Nick earned bachelor’s and master’s degrees in civil engineering from the Virginia Military Institute and the University of Virginia, respectively. He also is an Eno Transportation Foundation Fellow. In his free time, Nick enjoys running and spending time with his family and beloved dog, aptly named “Parker.”
We have launched your new IPMI member portal. Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.
- Member Rate: $35 per webinar, or $379 for the entire annual series.
- Non-member rate: $85 per webinar. Click the register link above to attend as a non-member.
- Join today and find out more about member benefits here.
- Offers one CAPP Credit towards application or certifications. Learn more about CAPP today.
