Tag Archives: frontline

Frontline Fundamentals: Find Your Potential, Develop Your Path. Presented by Kim Jackson, CAPP

REGISTER HERE.

View training summary and speaker information, and register for free today.


We have launched your new IPMI member portal.  Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.

  • Member Rate: Free; pre-registration required,
  • Non-member rate: $35 registration fee.  Click the register link above to attend as a non-member.
  • Join today and find out more about member benefits here.

Flowbird_LogoFrontline trainings are provided free of charge to all IPMI members, and are generously supported by our exclusive Frontline Sponsor, Flowbird.

 

Frontline Fundamentals: Managing Customers in a Remote Environment. Presented by Maggie Vercoe

REGISTER HERE.

View training summary and speaker information, and register for free today.


We have launched your new IPMI member portal.  Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.

  • Member Rate: Free; pre-registration required,
  • Non-member rate: $35 registration fee.  Click the register link above to attend as a non-member.
  • Join today and find out more about member benefits here.

Flowbird_LogoFrontline trainings are provided free of charge to all IPMI members, and are generously supported by our exclusive Frontline Sponsor, Flowbird.

 

Frontline Fundamentals: The Undercover Consultant. Presented by Nicole Chinea, CAPP

REGISTER HERE.

View training summary and speaker information, and register for free today.


We have launched your new IPMI member portal.  Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.

  • Member Rate: Free; pre-registration required,
  • Non-member rate: $35 registration fee.  Click the register link above to attend as a non-member.
  • Join today and find out more about member benefits here.

Flowbird_LogoFrontline trainings are provided free of charge to all IPMI members, and are generously supported by our exclusive Frontline Sponsor, Flowbird.

 

Frontline Fundamentals: Fortune Cookie Communication: Using their “Why” to Guide Your “How”. Presented by Ben Schnabel, CAPP

REGISTER HERE.

View training summary and speaker information, and register for free today. 


We have launched your new IPMI member portal.  Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.

  • Member Rate: Free; pre-registration required,
  • Non-member rate: $35 registration fee.  Click the register link above to attend as a non-member.
  • Join today and find out more about member benefits here.

Flowbird_LogoFrontline trainings are provided free of charge to all IPMI members, and are generously supported by our exclusive Frontline Sponsor, Flowbird.

Frontline Fundamentals: Mastering Your Mentor Mojo – Unlocking the Power of Mentorships to Propel Your Career. Presented by Casey Jones, CAPP

REGISTER HERE.

View training summary and speaker information, and register for free today.


We have launched your new IPMI member portal.  Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.

  • Member Rate: Free; pre-registration required,
  • Non-member rate: $35 registration fee.  Click the register link above to attend as a non-member.
  • Join today and find out more about member benefits here.

Flowbird_LogoFrontline trainings are provided free of charge to all IPMI members, and are generously supported by our exclusive Frontline Sponsor, Flowbird.

 

Frontline Fundamentals: Using Emotional Intelligence in the Workplace. Presented by Tiffany Smith

REGISTER HERE.

View training summary and speaker information, and register for free today. 


We have launched your new IPMI member portal.  Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.

  • Member Rate: Free; pre-registration required,
  • Non-member rate: $35 registration fee.  Click the register link above to attend as a non-member.
  • Join today and find out more about member benefits here.

Flowbird_LogoFrontline trainings are provided free of charge to all IPMI members, and are generously supported by our exclusive Frontline Sponsor, Flowbird.

Frontline Fundamentals: Surviving & Thriving: 5 Steps to Developing Your Workplace Resilience. Presented by Cindy Campbell

Free to IPMI members, pre-registration required.

REGISTER HERE.

You’ll notice that we have launched your new member portal.  If you have questions or need assistance, please contact info@parking-mobility.org

Frontline trainings are provided free of charge to all IPMI members, and are generously supported by our Frontline Fundamentals Sponsor, Flowbird.

 

 


Non-members may attend for a $35 registration fee.  Click the register link above to attend as a non-member.  Need help logging in?

Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.


Surviving & Thriving: 5 Steps to Developing Your Workplace Resilience

Cindy Campbell

Resilience is the ability to endure, recover and grow in the face of stress and changing demands. While the concept of workplace resilience isn’t new, our ability to fend off the effects of work stressors in today’s climate may be more challenging than ever. The good news is that while resilience may not be inherent, it is a skillset we can learn and develop.

This session will review the importance of developing and maintaining personal and professional resilience, encourage self-reflection, and identify resources and activities intended to improve individual resilience.


Cindy Campbell is the Senior Training and Development Specialist for the International Parking and Mobility Institute (IPMI). With over 35 years of experience in law enforcement, parking, and transportation services, she brings comprehensive industry knowledge and professional experience to the IPMI training program. She is a past chair of the Board for IPMI. She is credited as one of the founders of the IPMI initiative created to advance professions within the parking and mobility sectors through education and increased awareness. Prior to joining the staff at IPMI, she served as the Associate Director for University Police at California Polytechnic State University. She is now dedicated to providing staff training, motivation, and skill enhancement through IPMI’s onsite and online training programs.

Frontline Fundamentals: That’s not what I meant: Seven Rules for Getting your Message Across (correctly) in Texts & Emails. Presented by Matt Penney, CAPP.

Free to IPMI members, pre-registration required.

We are currently launching a new member portal. Please contact us at professionaldevelopment@parking-mobility.org to register.

These frontline trainings are provided free of charge to all IPMI members, and are generously supported by our Frontline Fundamentals Sponsor, Flowbird.

 


Non-members may attend for a $35 registration fee.  Click the register link above to attend as a non-member.  Need help logging in?

Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.


That’s not what I meant: Seven Rules for Getting your Message Across (correctly) in Texts & Emails

Presented by Matt Penney, CAPP

Originally presented in 2020, offered again in 2021 due to popular demand!

In a world dominated by electronic communication, our message becomes dependent on written words alone. The tone, pitch, modulation, and tempo of our voice can be lost in digital translation.  Are your emails and texts being misinterpreted?   In this session, we will review seven practical steps intended to help you send the message you intend.


Matt Penney, CAPP
Director of Parking and Transportation Services, Baylor University

Matt Penney, CAPP is the Director of Parking and Transportation Services for Baylor University in Waco, Texas. He has been in the parking and transportation industry for the past 16 years. Prior to Baylor, he served as a General Manager and Vice President of Longview Transit, in Longview Texas for the managing company McDonald Transit. Penney also worked for the Texas Department of Transportation (TXDOT) as a public transportation funding specialist and as the Director of Service Development for Waco Transit, the public transportation provider for the City of Waco. Matt has a bachelor’s and master’s degree from Stephen F. Austin State University.

Frontline Fundamentals: Working Toward Equity: Discussing Diversity, Inclusion, and Microaggression, Presented by Kim Jackson, CAPP

Free to IPMI members, pre-registration required.

REGISTER HERE.

 

These frontline trainings are provided free of charge to all IPMI members and are generously supported by our Frontline Fundamentals Sponsor, Flowbird.

 


Non-members may attend for a $35 registration fee.  Click the register link above to attend as a non-member.  Need help logging in?

Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.


Working Toward Equity: Discussing Diversity, Inclusion, and Microaggression

Kim Jackson, CAPP

Originally presented in 2020, and offered again due to popular demand!

This session will examine systemic racism that is embedded as normal practice within any organization. It involves policies, practices, structures, and norms that can result in inequitable outcomes for people of color. The session will look at diversity, inclusion, and microaggression’s impact on organizations.


Kim E. Jackson, CAPP; Principal, KEJ Associates LLC 

Kim is a veteran facilitator with over 20 years’ experience delivering IPMI Frontline Training, and is a certified Development Dimensions International, Inc. (DDI) and Vital Smarts trainer.  She has provided leadership, expertise and management for university transportation and parking operations, services, facilities and programs at both Princeton and Rutgers Universities in New Jersey. Kim previously worked at the International Parking Institute (IPI) as the Executive Director. She is a class of 2000 CAPP graduate and a Past Chair to the IPI Board of Directors.

Frontline Fundamentals: Overwhelmed & Unmotivated: Addressing Your Burnout and Reframing Your Focus. Presented by Maria Irshad, CAPP, MPA

Free to IPMI members, pre-registration required.

REGISTER HERE.

These frontline trainings are provided free of charge to all IPMI members and are generously supported by our Frontline Fundamentals Sponsor, Flowbird.

 

 


Non-members may attend for a $35 registration fee.  Click the register link above to attend as a non-member.  Need help logging in?

Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.


Overwhelmed & Unmotivated: Addressing Your Burnout and Reframing Your Focus. Presented by Maria Irshad, CAPP, MPA

Where did your motivation go—and how do you find it again? This session examines how the events of 2020 may have contributed to hindered motivation and stalled self-discipline. Participants will review the factors that play a role in our fatigue and learn what we can do to reframe our energy and reclaim our motivation to get back in the game.


Instructor:

Maria Irshad, CAPP, MPA, is Assistant Director for ParkHouston, the agency responsible for on-street parking in the City of Houston. She leads a team of 75 and provides parking policy recommendations to the mayor’s office. She is a CAPP and holds a master’s degree in public administration. Maria serves as president of the Texas Parking & Transportation Association and is on IPMI’s APO Board along with various IPMI committees. She is also a past president of Women Professionals in Government. She was recognized as the 2020 IPMI Industry Professional of the Year.