Tag Archives: APO

Accredited Parking Organization (APO) Site Reviewer Renewal Training – November 4, 2021

 

 

Register here for this event. $150 for IPMI Members

This course is open to all site reviewers whose certification will be ending on 12/31/2021.


Accredited Parking Organization logoNon-Members may attend for a $300 registration fee. Click the register link above to attend as a non-member.

Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.


The course reviews changes made to the APO Matrix, best practices for site reviewers, and allow the site reviewer to ask questions that come up during site reviews. To renew, site reviewers must attend the webinar and passing the site reviewer assessment with a score of 70% or greater. Upon successful completion, your certification will be extended for an additional 3 years.

Offers 1 CAPP points or .10 CEUs towards application or recertification


Instructor:

Rachel Yoka, CAPP, LEED AP, WELL AP, Vice-President Program Development, IPMI

 

Register here.

 

Accredited Parking Organization (APO) Site Reviewer Training – September 28, 2021

Register here for this event. $275 for IPMI Members


Accredited Parking Organization logoNon-Members may attend for a $495 registration fee. Click the register link above to attend as a non-member. Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.


Additional Registration options:

Members Bundle Parksmart Advisor and this course for $450. Contact us for a discount code!

Bulk rate discount of 20% available for organizations that enroll seven or more individuals.  Please contact professionaldevelopment@parking-mobility.org to enroll your organization.


Accredited Parking Organization (APO) program establishes a benchmark of the quality by which a parking management organization conducts its business and maintains its facilities and services. The site review is a required component for applicant organizations and must be completed by an IPMI-approved site reviewer who has successfully completed this training.

APO Site Reviewers are trained by IPMI to evaluate organizations pursuing accreditation under the program. This course will cover quality management and continuity of applying best practices to each site, determining evidence to satisfy the standard, and the role and ethical expectations of an APO Site Reviewer. Participants receive a copy of the APO Manual for Applicants and the matrix, a planning tool for implementation.

APO Site Reviewer training is offered as an instructor-led online class. The class covers the experience of what it is like to submit the application and accompanying evidence.

This is a two-day course on September 28 & 30.

Attendees will:

  • Evaluate what a standard is and the importance of the quality management of the third-party reviewer when on a site visit.
  • Explain the role of third-party reviewers, including communicating information regarding the final status of the application.
  • Illustrate satisfactory and unsatisfactory examples encountered during site visits by referencing criteria provided in the 13 content areas of the checklist.
  • Review ethics expected of a third-party reviewer and ways to handle potentially questionable situations that could arise during a site visit.
  • Determine whether site-provided evidence items are applicable or not applicable to the application when determining a recommendation to award the APO designation.

Offers 7 CAPP points towards application or recertification. 0.7 CEUs are earned following successful completion and a passing score of 70 percent on the assessment.

For more information, contact professionaldevelopment@parking-mobility.org.


Register here.

Accredited Parking Organization (APO) Site Reviewer Training – September 30, 2021

Register here for this event. $275 for IPMI Members


Accredited Parking Organization logoNon-Members may attend for a $495 registration fee. Click the register link above to attend as a non-member.

Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.


Additional Registration options:
Members Bundle Parksmart Advisor and this course for $450. Contact us for a discount code!

Bulk rate discount of 20% available for organizations that enroll seven or more individuals.  Please contact professionaldevelopment@parking-mobility.org to enroll your organization.


The Accredited Parking Organization (APO) program establishes a benchmark of the quality by which a parking management organization conducts its business and maintains its facilities and services. The site review is a required component for applicant organizations and must be completed by an IPMI-approved site reviewer who has successfully completed this training.

APO Site Reviewers are solely trained by IPMI to evaluate organizations pursuing accreditation under the program. This course will cover quality management and continuity of applying best practices to each site, determining evidence to satisfy the standard, and the role and ethical expectations of an APO Site Reviewer. Participants receive a copy of the APO Manual for Applicants and the matrix, a planning tool for implementation.

APO Site Reviewer training is offered as an instructor-led online class. The class covers the experience of what it is like to submit the application and accompanying evidence.

This is a two-day course. September 28 & 30.

Attendees will:

  • Evaluate what a standard is and the importance of the quality management of the third-party reviewer when on a site visit.
  • Explain the role of third-party reviewers, including communicating information regarding the final status of the application.
  • Illustrate satisfactory and unsatisfactory examples encountered during site visits by referencing criteria provided in the 13 content areas of the checklist.
  • Review ethics expected of a third-party reviewer and ways to handle potentially questionable situations that could arise during a site visit.
  • Determine whether site-provided evidence items are applicable or not applicable to the application when determining a recommendation to award the APO designation.

Offers 9 CAPP points towards application or recertification. 0.9 CEUs are earned following successful completion and a passing score of 70 percent on the assessment.


For more information, contact professionaldevelopment@parking-mobility.org.


Register here.

 

APO Chat: Getting Started with APO

Accredited Parking Organization logoAPO Chat: Getting Started with APO

Join us for a free Shoptalk-style discussion about the APO program and how to get started.  Get resources and the APO Manual for Applicants at parking-mobility.org/apo.

Free to attend, pre-registration required; sign up today!  Get the inside scoop on what’s new, best practices, and more. Open to all considering APO or APO Site Reviewer training, as well as current APOs and Site Reviewers.

This event is designed to be an open discussion – share your questions and ideas in advance via email at apo@parking-mobility.org.

REGISTER HERE.

 

 

 

APO Site Reviewer Renewal Training

APO Site Reviewer Renewal Training – Tuesday, Sept 18, 2 pm to 3:30 pm Eastern

REGISTER

APO Site Reviewer – Online Renewal Training

If you earned APO Site Reviewer status in 2015, it’s time to renew.

The Accredited Parking Organization (APO) program establishes a benchmark of the quality by which a parking management organization conducts business and maintains facilities and services.  Site Review is a required component and must be completed by an IPI-approved Site Reviewer.

Initial APO site reviewer training, first offered in December 2015, covered quality management and applying best practices, determining evidence to satisfy the standard, and the role and ethical expectations of an APO Site Reviewer.  Successful completion awarded participants a Certificate of Completion and a listing at parking.org as an IPI-approved trained Site Reviewer through December 31, 2018.

To renew APO Site Reviewer status for the next three-year period, through December 31, 2021, previously approved Site Reviewers must complete a 1.5-hour renewal training and pass the assessment at the end of the course by December 31, 2018.

If an individual whose expiry date is December 31, 2018 does not complete the mandatory renewal training, their status as an IPI-approved APO Site Reviewer will terminate on December 31, 2018 and they will be de-listed from all rosters. That individual will not be permitted to offer APO Site Reviewer services for APO applicants.  To re-certify as a reviewer, that individual will need to take and pass the full 8-hour APO Site Reviewer training when offered by IPI.

Course Formats

Live, Online Training: IPI will host live, online training on September 18, 2018 from 2 to 3:30 p.m. ET. We encourage site reviewers to attend the live training to take advantage of the question-and-answer period and interactive discussion.

Recorded Online Training: The online training will be recorded for those who are not able to participate during the live broadcast, and participants will be able to complete the course and assessment online on their schedule before December 31, 2018.  This option will be available on or before October 1, 2018.

Who should attend?

IPI-approved APO Site Reviewers who earned the designation in 2015 with an expiry date of December 31, 2018, who wish to maintain their status as reviewers for the next three-year period must take advantage of this training.

IPI-approved APO Site Reviewers who earned the designation after January 1, 2016 and who who wish to learn more about updates to the program are encouraged to attend.  This training will not extend the renewal date, but it will provide valuable information and points toward CAPP recertification.

Learning Objectives

  • Review the APO Program and key documents required for the accreditation process.
  • Explain improvements and revisions to the APO program. Illustrate how to document and organize the electronic submission package.
  • Explain the role of the site reviewer throughout the APO process, from RFQ to marketing the applicant’s accreditation

 

CAPP Points: This training offers 1.5 CAPP points toward application or re-certification and .15 CEUs. CEUs are earned following successful completion and a passing score of 70 percent on the assessment.

Cost: $175 member/ $300 non-member

Questions? Contact Rachel Yoka at yoka@parking.org

REGISTER

Valuable Lessons from Accreditation

Accredited Parking Organization logoBy David G. Onorato, CAPP

With its 2017 recognition as an IPMI Accredited Parking Organization (APO), the Public Parking Authority of Pittsburgh became one of just a few initial municipal providers to achieve APO status. Awarded with distinction, the designation affirmed the effectiveness of the agency’s aggressive adoption of the most recent advances in both technological and operational equipment. We view our success in meeting Accreditation standards for the 2020-23 cycle, received with distinction, as strengthening our position as a leading international supplier of public parking services.

The Authority’s management team credits adherence to IPMI’s principal measurement criteria for much of its organization’s progress, both administratively and in the field. Our increased attention to mobility, for example, coincides with IPMI’s inclusion of that function in its name.  With former curbside spaces being converted solely for bicycle use and new installations of EV charging stations, we’ve demonstrated our commitment to adapt to changing market needs. Concurrently, activities involving Authority patrons, once awash in cash, are now increasingly cashless and paperless.

No current description of parking operations, in Pittsburgh or virtually anywhere, can ignore the persistent threat of COVID-19. Among its negative effects, the pandemic has triggered revenue declines, assignment reconfigurations, and even reductions in staff. In each instance, we feel the actions required were accomplished with less difficulty because of our employee team’s greater awareness of data points targeted by the Accreditation process. Going through its sequenced steps–for most, their second time–enabled our people to become more familiar with their organization’s function, its sources of income, and, perhaps most importantly, its financial obligations. Their collective response to management’s necessary actions regarding the pandemic’s presence was, to some degree, shaped by their Accreditation experience.

David G. Onorato, CAPP, is executive director of the Public Parking Authority of Pittsburgh.

IPMI Webinar: The Road to APO: Success Stories & Lessons Learned

Normal Cost:

On-Demand Webinar Fee: $35.00 for IPMI Members, $85.00 for Non-Members

Summary: 

This panel discussion is valuable for anyone interested in learning more about becoming an Accredited Parking Organization and the steps to success. Speakers, including decision-makers from the municipal, university, and private-operations sectors, will provide an overview on APO, specifically the requirements and process. This format will allow the audience to learn about real-life examples from similar organizations. The session will highlight best practices and lessons learned for successfully completing the APO process.

Objectives:

  • Get a brief overview of the APO, program requirements, and process.
  • Learn about real case study examples from three sectors with unique APO experiences.
  • Identify best practices and lessons learned in achieving APO designation.

Panelists

Chris Austin, CAPP leads and directs the operations, communications and future planning for Parking and Transportation at the University at Buffalo. He leads a team that manages over 17,000 parking spaces across three campuses, while providing mobility options that service over 2.5 million customers annually. He is currently an IPMI Board Member, with many years of service on the Board of Parking Directors for the City of Buffalo and New York State Parking Association.

 

 

Megan Leinart, CAPP, LEED AP BD+C is President of Leinart Consulting, a company specializing in marketing strategy planning and execution, program marketing and branding, and sustainability consulting for the parking and commercial real estate industries. She is a LEED Accredited Professional, a Parksmart Advisor, and an Accredited Parking Organization (APO) Site Reviewer.

Isaiah Mouw, CAPP, has worked in the parking industry for more than 12 years with a focus in municipal parking. In his role as Senior Vice President of Municipal Operations, he supports the municipal division under the REEF Parking umbrella. He serves on the Board of Directors for IPMI’s CAPP Board. In 2019, Isaiah was awarded IPMI’s Parking Professional of the Year.

 

Clarena Tolson is a creative leader with 30+ years of public service in the City of Philadelphia, Pa. She is a proven and innovative leader in public policy, logistics, strategic planning, and organizational management. She is currently Deputy Executive Director for Performance Excellence. Prior

to working at the PPA, she served as commissioner of two major city departments—streets and revenue—and is a graduate of The University of Pennsylvania’s Wharton School of Business.

Unpacking the APO: Approach to Sustainability

By Rachel Yoka, CAPP, LEED AP BD+C, WELL AP

IPMI LAUNCHED THE ACCREDITED PARKING ORGANIZATION (APO) program with a focus on excellence in our industry. The APO program recognizes parking, transportation, and mobility organizations at the top of their game—these organizations can be recognized at one of two levels (Accredited and Accredited with Distinction). In identifying excellence and establishing criteria, IPMI created 14 categories that represent critical operational areas, including but limited to:

  • Governance and Organization.
  • Financial Budgeting and Management.
  • Customer Service; Asset Maintenance.
  • Safety, Security, and Risk Management.
  • Sustainability and Access Management (Transporta­tion Demand Management [TDM]).

The Sustainability (and Access Management) sec­tions contain three required items. Applicants must demonstrate 25 required items in total, which establish a baseline for success. These criteria are often broadly defined and may be achieved through a variety of means (and accompanying documentation).

Realistic Goals
The good news: It’s relatively simple to document because the APO program was designed for every organization, allowing tremendous flexibility in how to provide information. Although many of the criteria touch on the triple bottom line, these required ele­ments must be achieved:

  • Demonstrates a strategic commitment to environ­mental sustainability. (Sustainability Criteria 10.1).
  • Demonstrates implementation of sustainable prac­tices that showcase a direct reduction in energy or resource use. (Sustainability Criteria 10.2).
  • Demonstrates a commitment to reducing or distribut­ing travel demand. (Access Management Criteria 11.1)
  • Documentation for achievement of Criteria 10.1, or strategic commitment to environmental sustainability, could include:
  • A sustainability master plan or annual report for the organization demonstrating strategic objectives, benchmarking, and outcomes.
  • A section of the organization’s website that show­cases goals, strategies, and programming to de­crease the reliance on the single-occupant vehicle and diversify transportation modes and alternatives.

The really good news: Either of these items could potentially document all three of the required criteria!

SUSTAINABILITY: ACCREDITED CRITERIA

10.1 Required: Demonstrates a strategic commitment to environmental sustainability.

10.2 Required: Demonstrates implementation of sustainable practices that showcase a direct reduction in energy or resource use.

10.3 Provides incentives to promote use of low-emitting and fuel-efficient or alternative-fuel vehicles.

10.4 Demonstrates use of alternative-fuel fleet vehicles.

10.5 Provides payment system in parking facilities to reduce idling upon exiting.

10.6 Recycles or repurposes materials and equipment.

10.7 Uses energy-efficient lighting systems and/or controls in parking facilities.

10.8 Uses energy-efficient, environmentally favorable heating ventilation and air conditioning systems and/or controls in facilities requiring ventilation, or facilities designed without mechanical ventilation.

10.9 Uses halon-free fire-suppression systems.

10.10 Demonstrates planning for continued sustainability gains.

Accredited with Distinction Criteria

10.11 Achieved Parksmart Certification, LEED Certification, Green Globes rating, or equivalent certification for at least one parking facility.

10.12 Posts policies regarding sustainability in prominent public space.

10.13 Manager(s) directly responsible for day-to-day parking operations has earned and maintained a qualified environmental sustainability credential.

10.14 Implemented external wayfinding system to reduce time spent searching for a parking space.

10.15 Implemented internal wayfinding system within parking facility or facilities to reduce time drivers spend locating a space.

10.16 Installed and maintains electric vehicle charging stations.

10.17 Provides tire inflation stations or mobile tire inflation services.

10.18 Implemented water-reduction technologies/strategies.

10.19 Roofing system designed to reduce heat-island effect and/or provide stormwater mitigation.

10.20 Generates renewable energy on site, and/or purchases renewable energy credits.

10.21 Provides proactive parking facility maintenance plan.

10.22 Uses permeable materials in at least in one surface parking facility.

Earning APO
To become accredited, an organization must meet at least 80 percent of the remaining criteria (in addition to the 25 required items). Refer to the summary chart for a snapshot of the criteria as they relate to sustainability. Those familiar with LEED and/or Parksmart will notice that the criteria may seem similar—they are designed to be mutually reinforcing and recognize the same objectives as identified in the IPMI Sustain­ability Framework. APO is a comprehensive accreditation (not just a sustainability one), yet the program acknowledges the value and importance of sustainability (and TDM) initiatives in a comprehen­sive approach to excellence.

IPMI will recognize our newest APOs on stage in San Antonio, Texas, at the 2020 IPMI Conference & Expo, and there’s plenty of time to complete the process before the February 1, 2020, deadline.

Want to find out more? Visit parking-mobility/apo or reach out to us at apo@parking-mobility.org.

Read the article here.

RACHEL YOKA, CAPP, LEED AP BD+C, WELL AP, is IPMI’s vice president of program development. She can be reached at yoka@parking-mobility.org.