APO Site Reviewer Training – Renewal/Refresher Course

The Accredited Parking Organization (APO) program establishes a benchmark of the quality by which a parking management organization conducts its business and maintains its facilities and services.

The site review is a required component for applicant organizations, and must be completed by an IPMI-approved site reviewer who has successfully completed this training.

APO Site Reviewers are solely trained by IPMI to evaluate organizations pursuing accreditation under the program. This brief course will address the role of the site reviewer, review best practices to each site, and discuss how to determine if evidence meets the standard.  Participants receive a copy of the APO Manual for Applicants and the matrix, a planning tool for implementation.

APO Site Reviewer training is offered as a 90-minute recorded webinar.  This course is intended for previously IPMI-approved APO Site Reviewers who wish to renew their training to maintain their status.

Upcoming Training:

Recorded Instructor-Led Webinar 

This is a previously recorded 90-minute webinar, which is available for APO Site Reviewers that expire in December 2019.

IPMI-approved APO Site Reviewers whose status expires 12/31/19 must enroll and pass this course to maintain their status and offer APO Site Review Services no later than 12/31/19.   

Reviewers must attend either the live or watch the recorded webinar and pass a short assessment to renew their APO Site Reviewer status through 12/31/22.  Upon successful completion of the course, participants will be awarded a Certificate of Completion and qualified participants will be listed as trained site reviewers on the IPMI website.


  • Member rate: $175
  • Non-member rate: $300

Course Credits: 1.5 CAPP Points/.15 CEUs

Learning Objectives

  • Evaluate what a standard is and the importance of the quality management of the third-party reviewer when on a site visit.
  • Explain the role of third-party reviewers, including communicating information regarding the final status of the application.
  • Illustrate satisfactory and unsatisfactory examples encountered during site visits by referencing criteria provided in the 14 content areas of the checklist.
  • Review ethics expected of a third-party reviewer and ways to handle potentially questionable situations that could arise during a site visit.
  • Determine whether site-provided evidence items are applicable or not applicable to the application when determining a recommendation to award the APO designation.

This training offers 1.5 CAPP points toward application or re-certification and .15 CEUs. CEUs are earned following successful completion and a passing score of 70 percent on the assessment.

Click below to register.

For more information, contact professionaldevelopment@parking-mobility.org.