California Public Parking Association (CPPA)

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California Public Parking Association (CPPA) Conflict De-Escalation Workshop

California State University, Los Angeles 5151 State University Drive , Los Angeles, CA, United States

In partnership with the International Parking & Mobility Institute (IPMI), California Public Parking Association (CPPA) is excited to bring this unique two-day training opportunity to Southern California. Learn how to prevent, manage and de-escalate conflict and how to protect yourself when conflict escalates. View the detailed flyer. As a world Read More »

California Public Parking Association (CPPA) Summer Boot Camp

CSU Northridge 18111 Nordhoff Street, Northridge, CA, United States

CPPA 2019 Summer Boot Camp 6/27/2019 9:00am-4:30pm Speakers: Cindy Campbell, IPMI – Frontline Wanda Brown, IPMI – Leadership Start the summer boot camp with a morning stand up meeting (9am) then break into 1 of the following 2 training tracks (9:30am-12:30pm): Frontline: Parking & Mobility Fundamentals. Are you new to or curious about Read More »

CPPA: Tactical Communication 101 and 201 Training

Presented by: Cindy Campbell, IPMI October 23, 2019    9:00am-4:00pm Tactical Communication 101:Dealing Effectively with Difficult & Aggressive Behavior (3 hrs) An interactive course designed to help participants defuse and de-escalate conflict. The course is intended to provide frontline customer service personnel with tools and options to calmly and effectively Read More »

California Public Parking Association (CPPA) 37th Annual Virtual Conference

This year's program is focused on California specific mobility topics. The conference program will include keynote, 10 presentations, ideas roundtable, and virtual happy hour (with swag box). CPPA Member Scholarship Program assists in furthering a member's education and/or fund a training course. Scholarships are strictly for educational purposes. If you Read More »