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Online Instructor Led Learning: Wicked Problem Solving – July 16, 2020

July 16, 2020 @ 1:00 pm - 2:30 pm EDT

Two Day Course –  July 14, 2020 and July 16, 2020, 1:00 PM ET

Cost to attend: $150 for IPMI members; $300 for non-members.

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In this intermediate level course, industry leaders will be provided wicked problems and practice how to solve them. Learn what makes a problem  wicked. The easy problems are solved, the ones left for executives are wicked.



  • Learn about your approach to problem solving and those of others.
  • Practice identifying the three aspects that make a problem wicked and recognize steps on how to solve them.
  • Practice identifying wicked problems given current real-life scenarios that the industry is facing due to COVID-19.
  • Identify the people problems that impede solutions.


Presenter: Dr. Andrea Hornett


Andrea Hornett taught strategy at Penn State and is retired from the business faculty at Temple University, Philadelphia, PA. Dr. Andy researched virtual teams at Xerox, earning her doctorate at The George Washington University. She has more than a hundred presentations and peer reviewed publications in organizational problem solving and learning, leadership, ethics, and knowledge transfer. In her extensive business career, she developed and consulted on global strategies and organizational solutions (e.g. DuPont Pharmaceuticals, The GAP, National Alliance of Business, Manufacturers’ Association of the Delaware Valley).


Course Credits: 4 CAPP Points for Candidates and 4 CAPP Points for recertificants in Program Type 5.

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