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Staff Directory

  • Shawn Conrad, CAE
    CEO

    Shawn Conrad, CAE
    CEO

  • Shawn Conrad, CAE
    CEO

    Fascinating tidbit: In college I majored in agricultural sciences with a desire to be an agricultural extension agent.

    Personal hero: Our 16th President, Abraham Lincoln

    On my bookshelf: David and Goliath, by Malcolm Gladwell; The Case for God, by Karen Armstrong; and How to Win Friends and Influence People, by Dale Carnegie

  • Rachel Yoka, CAPP, LEED AP, WELL AP
    Vice President, Program Development

    Rachel Yoka, CAPP, LEED AP, WELL AP
    Vice President, Program Development

  • Rachel Yoka, CAPP, LEED AP, WELL AP
    Vice President, Program Development

    Contact me for: Alliance for Parking Data Standards (APDS), Accredited Parking Organization (APO), USGBC/Green Building Certification Inc./Parksmart, outreach and presentation, technical publications, state and regional associations, committee liaison.

    Personal hero: Jane Goodall, for her thoughtful and endearing manner and understanding of the connectivity of all habitats and creatures.

    On my bookshelf: A Walk in the Woods and In a Sunburned Country, by Bill Bryson. I haven’t hiked the trail, but the second inspired me to go to Australia, my all-time favorite travel experience to date.

  • Kathleen Federici, M.Ed
    Director, Professional Development

    Kathleen Federici, M.Ed
    Director, Professional Development

  • Kathleen Federici, M.Ed
    Director, Professional Development

    Contact me for: elearning, webinars, CAPP, and instructor-led trainings.

    Fascinating tidbit: I am a Certified Master Composter.

    Guilty pleasure: Dark chocolate-covered pretzels and cookies.

    In my spare time: I tend to my vegetable gardens.

  • Kim Fernandez
    Director of Publications; Editor, Parking & Mobility

    Kim Fernandez
    Director of Publications; Editor, Parking & Mobility

  • Kim Fernandez
    Director of Publications; Editor, Parking & Mobility

    Contact me for: Parking & Mobility magazine, The IPMI Blog, and other IPMI publications; the Forum online member community.

    Fascinating tidbit: I have never received a parking citation.

    On my bookshelf: On Writing, by Stephen King; A Man Called Ove, by Fredrik Backman; and The Jesuit Guide to (Almost) Everything, by James Martin.

    I cheer for: The Ravens, anybody playing the Colts (it’s a Baltimore thing), and Darius Rucker.

  • Michelle W. Jones, CAE, CMP
    Director, Convention & Meeting Services

    Michelle W. Jones, CAE, CMP
    Director, Convention & Meeting Services

  • Michelle W. Jones, CAE, CMP
    Director, Convention & Meeting Services

    Contact me for: IPMI meetings.

    Fascinating tidbit: I am a self-proclaimed geek who had perfect attendance all four years of high school.

    Personal hero: My cousin Ciana. She’s 18, a college freshman, and has arthrogryposis, but doesn’t let her physical limitations get her down. She’s always smiling and singing. Taylor Swift is her favorite! (And she gets fussed at for being a speed demon in her motorized wheelchair!)

    Guilty pleasure: Champagne.

  • Tina Altman
    Member & Event Services

    Tina Altman
    Member & Event Services

  • Tina Altman
    Member & Event Services

    Contact me for: Membership questions, account updates, advertising, and any conference & expo questions.

    Fascinating tidbit: I used to fly an airplane with my dad and know how to drive a school bus. Halloween is my favorite holiday.

    Guilty pleasure: Reese’s Peanut Butter Cups and Sangria.

    In my spare time: I spend as much of it with my granddaughters as I can! Anytime I can get away, I head to the beach. I’m a big fan of horror movies, crime dramas or comedies.

    Pride and joy: Without a doubt, my children and grandchildren!

  • Cindy Campbell
    Senior Training and Development Specialist

    Cindy Campbell
    Senior Training and Development Specialist

  • Cindy Campbell
    Senior Training and Development Specialist

    Contact me for: Onsite training and professional development programs.

    Fascinating tidbit: My first job was recording public service announcements for broadcast on a local radio station. That job led to working as a DJ playing disco music. (I think I’ve just dated myself.)

    In my spare time: I cherish every moment I get to spend with family and friends. They make this life a rich experience.

    I cheer for: The Dallas Mavericks.

  • Justin L. Grunert
    LMS and Training Coordinator

    Justin L. Grunert
    LMS and Training Coordinator

  • Justin L. Grunert
    LMS and Training Coordinator

    Contact me for: Online learning, webinars, and CAPP information.

    Guilty pleasure: Garrett’s Chicago Mix Popcorn.

    In my spare time: I enjoy baking and decorating cookies and cakes, play in a kickball league, and enjoy horror movies.

    Deserted Island Wish List: Five years’ supply of suntan lotion, a beach chair, and an unlimited supply of ‘80s music.

  • Rita Pagan
    Events and Exhibits Manager

    Rita Pagan
    Events and Exhibits Manager

  • Rita Pagan
    Events and Exhibits Manager

    Contact me for: Leadership Summit, IPMI Conference & Expo.

    On my bookshelf: Tons of James Patterson and anything by Nicholas Sparks; who doesn't love a good cry while reading?

    Guilty pleasure: 99% cocoa chocolate bars. They are really hard to find and I usually only buy them when I’m traveling internationally.

    In my spare time: I bake. A lot! It’s a complete stress reducer for me. I rarely show up anywhere without baked goods in hand.