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Staff Directory

  • Shawn Conrad, CAE
    CEO

    Shawn Conrad, CAE
    CEO

  • Shawn Conrad, CAE
    CEO

    Fascinating tidbit: In college I majored in agricultural sciences with a desire to be an agricultural extension agent.

    Personal hero: Our 16th President, Abraham Lincoln

    On my bookshelf: David and Goliath, by Malcolm Gladwell; The Case for God, by Karen Armstrong; and How to Win Friends and Influence People, by Dale Carnegie

  • Rachel Yoka, CAPP, LEED AP
    Vice President, Program Development

    Rachel Yoka, CAPP, LEED AP
    Vice President, Program Development

  • Rachel Yoka, CAPP, LEED AP
    Vice President, Program Development

    Contact me for: Alliance for Parking Data Standards (APDS), Accredited Parking Organization (APO), USGBC/Green Building Certification Inc./Parksmart, outreach and presentation, technical publications, state and regional associations, committee liaison.

    Personal hero: Jane Goodall, for her thoughtful and endearing manner and understanding of the connectivity of all habitats and creatures.

    On my bookshelf: A Walk in the Woods and In a Sunburned Country, by Bill Bryson. I haven’t hiked the trail, but the second inspired me to go to Australia, my all-time favorite travel experience to date.

  • Kathleen Federici, M.Ed
    Director, Professional Development

    Kathleen Federici, M.Ed
    Director, Professional Development

  • Kathleen Federici, M.Ed
    Director, Professional Development

    Contact me for: elearning, webinars, CAPP, and instructor-led trainings.

    Fascinating tidbit: I am a Certified Master Composter.

    Guilty pleasure: Dark chocolate-covered pretzels and cookies.

    In my spare time: I tend to my vegetable gardens.

  • Melissa Rysak, CPSM
    Director, Communications

    Melissa Rysak, CPSM
    Director, Communications

  • Melissa Rysak, CPSM
    Director, Communications

    Contact me for: Press & Media Inquiries, Social Media, Parking & Mobility magazine, Forum, and the IPMI Blog.

    Fascinating tidbit: I am a hockey mom and former manager, my son played ice hockey from elementary through high school and now plays in college. Look up hockey mom in the dictionary - there I am. You can't get any more stereotypical than me.

    Personal hero: My mom. She spent my entire childhood as a teacher who was also a student, achieving her Ph.D. in Computer Science when very few women had ever done so. She was a trailblazer and is one of the smartest people I know.

    On my bookshelf: Parking books. As someone new to the industry, I am diving in to learn all I can about parking and mobility. I am fascinated by all of the implications parking has on communities and the economy, and can't wait to learn more.

    I cheer for: Millersville University Ice Hockey, and especially #3!

  • Rita Pagan
    Director, Events & Exhibits

    Rita Pagan
    Director, Events & Exhibits

  • Rita Pagan
    Director, Events & Exhibits

    Contact me for: IPMI Conference & Expo

    On my bookshelf: Tons of James Patterson and anything by Nicholas Sparks; who doesn't love a good cry while reading?

    Guilty pleasure: 99% cocoa chocolate bars. They are really hard to find and I usually only buy them when I’m traveling internationally.

    In my spare time: I bake. A lot! It’s a complete stress reducer for me. I rarely show up anywhere without baked goods in hand.

  • Tina Altman
    Manager, Member & Event Services

    Tina Altman
    Manager, Member & Event Services

  • Tina Altman
    Manager, Member & Event Services

    Contact me for: Membership questions, account updates, advertising, and any conference & expo questions.

    Fascinating tidbit: I used to fly an airplane with my dad and know how to drive a school bus. Halloween is my favorite holiday.

    Guilty pleasure: Reese’s Peanut Butter Cups and Sangria.

    In my spare time: I spend as much of it with my granddaughters as I can! Anytime I can get away, I head to the beach. I’m a big fan of horror movies, crime dramas or comedies.

    Pride and joy: Without a doubt, my children and grandchildren!

  • Cindy Campbell
    Senior Training and Development Specialist

    Cindy Campbell
    Senior Training and Development Specialist

  • Cindy Campbell
    Senior Training and Development Specialist

    Contact me for: Onsite training and professional development programs.

    Fascinating tidbit: My first job was recording public service announcements for broadcast on a local radio station. That job led to working as a DJ playing disco music. (I think I’ve just dated myself.)

    In my spare time: I cherish every moment I get to spend with family and friends. They make this life a rich experience.

    I cheer for: The Dallas Mavericks.

  • Kenneth Faillace, MPA
    Training Coordinator/LMS Administrator

    Kenneth Faillace, MPA
    Training Coordinator/LMS Administrator

  • Kenneth Faillace, MPA
    Training Coordinator/LMS Administrator

    Guilty pleasure: Oreo's. I will eat an entire case in one sitting, I love Oreo's!

    In my spare time: I practice Brazilian Jiu Jitsu, a martial art based on ground fighting and submission holds. It's a great way to learn self-defense and stay healthy.

  • Kristin Vitello
    Member Engagement Program Manager

    Kristin Vitello
    Member Engagement Program Manager

  • Kristin Vitello
    Member Engagement Program Manager

    Contact me for: Membership programs and questions, including sharing member news, jobs, and rfps.
    Alliance for Parking Data Standards, Accredited Parking Organization, and Awards programs information.

    Personal hero: My father.

    In my spare time: In my spare time I enjoy spending quality time with my friends and family. I love the outdoors, and thoroughly enjoy going bike riding, hiking and tubing down the Brandywine River.

    I cheer for: I cheer for the Philadelphia 76ers