Staff Directory
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Shawn Conrad, CAE
CEOShawn Conrad, CAE
CEO -
Shawn Conrad, CAE
CEOFascinating tidbit: In college I majored in agricultural sciences with a desire to be an agricultural extension agent.
Personal hero: Our 16th President, Abraham Lincoln
On my bookshelf: David and Goliath, by Malcolm Gladwell; The Case for God, by Karen Armstrong; and How to Win Friends and Influence People, by Dale Carnegie
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Rachel Yoka, CAPP, LEED AP, WELL AP
Vice President, Program DevelopmentRachel Yoka, CAPP, LEED AP, WELL AP
Vice President, Program Development -
Rachel Yoka, CAPP, LEED AP, WELL AP
Vice President, Program DevelopmentContact me for: Alliance for Parking Data Standards (APDS), Accredited Parking Organization (APO), USGBC/Green Building Certification Inc./Parksmart, outreach and presentation, technical publications, state and regional associations, committee liaison.
Personal hero: Jane Goodall, for her thoughtful and endearing manner and understanding of the connectivity of all habitats and creatures.
On my bookshelf: A Walk in the Woods and In a Sunburned Country, by Bill Bryson. I haven’t hiked the trail, but the second inspired me to go to Australia, my all-time favorite travel experience to date.
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Bonnie Watts, CEM
Vice President, SalesBonnie Watts, CEM
Vice President, Sales -
Bonnie Watts, CEM
Vice President, SalesContact me for: IPMI Conference & Expo exhibiting and sponsorship opportunities; advertising in Parking & Mobility, IPMI’s website, IPMI newsletters, and the IPMI Conference & Expo Program Guide.
Fascinating tidbit: I am an interior decorator in an association professional’s body. And believe it or not, gardening (specifically landscaping) and fishing are actually relaxing to me.
In my spare time: I’m always working on a DIY home improvement project, including laying tile, hanging wallpaper, remodeling bathrooms, etc. And yes, I can do most of it myself.
I cheer for: The Ohio State Buckeyes and the Redskins (anyone but the Cowboys!), and my musical interest varies from country to R&B to easy listening to pop.
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Kathleen Federici, M.Ed
Director, Professional DevelopmentKathleen Federici, M.Ed
Director, Professional Development -
Kathleen Federici, M.Ed
Director, Professional DevelopmentContact me for: elearning, webinars, CAPP, and instructor-led trainings.
Fascinating tidbit: I am a Certified Master Composter.
Guilty pleasure: Dark chocolate-covered pretzels and cookies.
In my spare time: I tend to my vegetable gardens.
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Kim Fernandez
Director of Publications; Editor, Parking & MobilityKim Fernandez
Director of Publications; Editor, Parking & Mobility -
Kim Fernandez
Director of Publications; Editor, Parking & MobilityContact me for: Parking & Mobility magazine, The IPMI Blog, and other IPMI publications; the Forum online member community.
Fascinating tidbit: I have never received a parking citation.
On my bookshelf: On Writing, by Stephen King; A Man Called Ove, by Fredrik Backman; and The Jesuit Guide to (Almost) Everything, by James Martin.
I cheer for: The Ravens, anybody playing the Colts (it’s a Baltimore thing), and Darius Rucker.
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Michelle W. Jones, CAE, CMP
Director, Convention & Meeting ServicesMichelle W. Jones, CAE, CMP
Director, Convention & Meeting Services -
Michelle W. Jones, CAE, CMP
Director, Convention & Meeting ServicesContact me for: IPMI meetings.
Fascinating tidbit: I am a self-proclaimed geek who had perfect attendance all four years of high school.
Personal hero: My cousin Ciana. She’s 18, a college freshman, and has arthrogryposis, but doesn’t let her physical limitations get her down. She’s always smiling and singing. Taylor Swift is her favorite! (And she gets fussed at for being a speed demon in her motorized wheelchair!)
Guilty pleasure: Champagne.
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Tina Altman
Member & Event ServicesTina Altman
Member & Event Services -
Tina Altman
Member & Event ServicesContact me for: Membership questions, account updates, and event registration.
Fascinating tidbit: I am a beachaholic.
Pride and joy: Without a doubt, my children!
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Cindy Campbell
Senior Training and Development SpecialistCindy Campbell
Senior Training and Development Specialist -
Cindy Campbell
Senior Training and Development SpecialistContact me for: Onsite training and professional development programs.
Fascinating tidbit: My first job was recording public service announcements for broadcast on a local radio station. That job led to working as a DJ playing disco music. (I think I’ve just dated myself.)
In my spare time: I cherish every moment I get to spend with family and friends. They make this life a rich experience.
I cheer for: The Dallas Mavericks.
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Justin L. Grunert
LMS and Training CoordinatorJustin L. Grunert
LMS and Training Coordinator -
Justin L. Grunert
LMS and Training CoordinatorContact me for: Online learning, webinars, and CAPP information.
Guilty pleasure: Garrett’s Chicago Mix Popcorn.
In my spare time: I enjoy baking and decorating cookies and cakes, play in a kickball league, and enjoy horror movies.
Deserted Island Wish List: Five years’ supply of suntan lotion, a beach chair, and an unlimited supply of ‘80s music.
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Tina Lilly
Strategic ProgramsTina Lilly
Strategic Programs -
Tina Lilly
Strategic ProgramsContact me for: Membership and Membership Resources, including the new IPMI Career Center, Member News Postings, RFPs and RFQs. Alliance for Parking Data Standards Liaison and IPMI Board of Directors liaison and support.
Fascinating tidbit: I am the oldest of 46 grandchildren! My Mother is one of 12 and yes, my grandparents have 46 grandchildren. (35 great grandchildren to date …)
In my spare time: In my spare time, I (volunteering, hobbies, sports, etc.): enjoy a good glass of wine, watching live music, hanging with friends and watching my kids do what they do (play soccer and basketball)
I cheer for: Washington REDSKINS (as frustrating as it can be most of the time) and any one of my kids sports teams
Deserted Island Wish List: Wait, did you say ISLAND? As long as there is a beach, I don’t need anything else!
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Rita Pagan
Events and Exhibits ManagerRita Pagan
Events and Exhibits Manager -
Rita Pagan
Events and Exhibits ManagerContact me for: Leadership Summit, IPMI Conference & Expo.
On my bookshelf: Tons of James Patterson and anything by Nicholas Sparks; who doesn't love a good cry while reading?
Guilty pleasure: 99% cocoa chocolate bars. They are really hard to find and I usually only buy them when I’m traveling internationally.
In my spare time: I bake. A lot! It’s a complete stress reducer for me. I rarely show up anywhere without baked goods in hand.
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Jean Miller
Executive AssistantJean Miller
Executive Assistant -
Jean Miller
Executive AssistantContact me for: General IPMI inquiries.
Fascinating tidbit: I won the Hula Hoop contest at an office Christmas party before I started working at IPMI.
I cheer for: The Washington Redskins (even when they’re not winning).
Deserted Island Wish List: Music, food, and drinks.
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Ana Hengist
Training Specialist (South America and Mexico)Ana Hengist
Training Specialist (South America and Mexico) -
Ana Hengist
Training Specialist (South America and Mexico)Contact me for: Onsite/Online training and professional development programs for South America and Mexico.
Fascinating tidbit: I once considered becoming a stand-up comedian (almost registered for a course when I lived in New York!).
Guilty pleasure: I have several: red wine, cheese, dark chocolate, and any episode of The Big Bang Theory or Ellen.
In my spare time: I enjoy outdoor activities, exercising, reading, watching movies, and spending good quality time with my friends.
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Helen Sullivan, APR, Fellow PRSA
Communications CounselHelen Sullivan, APR, Fellow PRSA
Communications Counsel -
Helen Sullivan, APR, Fellow PRSA
Communications CounselContact me for: Accessible Parking Coalition, breaking (parking, transportation, and mobility) news; or parking safety-related issues.
In my spare time: I am on the board of the American Writers Museum – opening in Chicago in 2017 at 180 North Michigan Avenue - which will be the first museum in the U.S. dedicated to American writers.
