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Board of Directors

  • Chair

    Gary A. Means, CAPP
    Executive Vice President, Pivot Parking

    Gary A. Means, CAPP
    Executive Vice President, Pivot Parking

  • Gary A. Means, CAPP
    Executive Vice President, Pivot Parking
    Lexington, Kentucky

    Board Term: 2022-2024

    Parking & Mobility Expertise: Municipal Operations, Commercial Operations, On-Street Management, Parking Facility Management, Curb Management, Meters, Enforcement, Mobile Payments, Residential Parking Permits, Event Parking, Budgeting, Operational and Organization Planning, Community Outreach.

    IPMI Leadership Spotlight: My focus with IPMI has always been on member engagement. I have a passion for the topic of diversity, equity, and inclusion (DEI), as well as a keen interest in educating on finance and budgeting.

    Thoughts on Service: My goals are to provide resources to our membership, whether individuals or organizations, that will enhance their opportunities to improve and serve their customers and communities.

  • Chair Elect

    Alejandra Argudin, CAPP
    Chief Executive Officer, Miami Parking Authority

    Alejandra Argudin, CAPP
    Chief Executive Officer, Miami Parking Authority

  • Alejandra Argudin, CAPP
    Chief Executive Officer, Miami Parking Authority
    Miami Parking Authority
    Miami, Florida

    Board Term: 2022-2024

    Parking & Mobility Expertise: Parking has been the cornerstone of my professional career for the past 16 years, encompassing experience in every aspect of traditional business. Today, I am privileged to lead Miami Parking Authority at a metamorphic moment in our city’s history. With Miami’s transformation, the Authority catalyzes a new vision that serves to cement skills in technology innovation, urban mobility, electrification, public-private partnerships, and public-policy planning and analysis.

    IPMI Leadership Spotlight: I have grown and developed professionally under the aegis of IPMI. As the voice of our industry, I have acquired skill sets and knowledge and successfully embedded them into our organization. As a member of the Board, I bring a strategic vision, leadership skills, partnerships with industry leaders, and knowledge of the complex issues facing dense urban ecosystems, and the ability to shape public policies to advance smart-city strategies.

    Thoughts on Service: I have grown and developed professionally under the aegis of IPMI. As the voice of our industry, I have acquired skill sets and knowledge and successfully embedded them into our organization. As a member of the Board, I bring a strategic vision, leadership skills, partnerships with industry leaders, and knowledge of the complex issues facing dense urban ecosystems, and the ability to shape public policies to advance smart-city strategies.

  • Past Chair

    David G. Onorato, CAPP
    Executive Director, Pittsburgh Parking Authority

    David G. Onorato, CAPP
    Executive Director, Pittsburgh Parking Authority

  • David G. Onorato, CAPP
    Executive Director, Pittsburgh Parking Authority
    Pittsburgh, Pennsylvania

    Board Term: 2022-2024

    Parking & Mobility Expertise: Technology and data will be critical for our future. IPMI as a proven leader has taken the lead on both. Creating the Alliance for Parking Data Standards (APDS) to ensure we will have the data necessary to make informed decisions. While cutting edge technology will ensure the success and future growth of our industry.

    IPMI Leadership Spotlight: I have been very fortunate to serve on the Board of IPMI and it will be my pleasure to "Pay Forward" all the assistance, guidance and knowledge I received through both the formal education and valuable networking relationships. I would encourage everyone to be an active member.

    Thoughts on Service: IPMI has been very instrumental in both my professional and personal growth. Professionally it has provided education opportunities and access to industry professionals willing to share their expertise and knowledge. And personally I will cherish the life long relationships developed over the years.

  • Treasurer

    Robert Ferrin, CAPP
    Senior Project Manager, Kimley-Horn

    Robert Ferrin, CAPP
    Senior Project Manager, Kimley-Horn

  • Robert Ferrin, CAPP
    Senior Project Manager, Kimley-Horn
    Columbus, Ohio

    Board Term: 2022-2024

    Parking & Mobility Expertise: Parking Management Strategy and Planning, Electrification (charging infrastructure and fleet), Mobility Solutions and Planning (first and last mile), Transportation Demand Management, Regulatory Guidance (zoning, building code, ordinances).

    IPMI Leadership Spotlight: Top priority - provide tools for our members and their organizations to be successful in a rapidly changing environment and industry. To do that, provide thought leadership around electrification, mobility solutions, and regulatory and policy trends that are impacting our industry. Continue building partnerships with complimentary agencies and non-traditional agencies having an impact on parking and mobility practitioners.

    Thoughts on Service: My goal as a board member is to ensure IPMI is a trusted resource for parking and mobility practitioners. Being a trusted resource means supporting our membership with education, professional development, and networking opportunities. It also means being a thought leader in the broader transportation industry to positively impact policies and programs nationally and internationally that affect our members and their organizations.

  • Josh Cantor, CAPP
    Director, Parking & Transportation, George Mason University

    Josh Cantor, CAPP
    Director, Parking & Transportation, George Mason University

  • Josh Cantor, CAPP
    Director, Parking & Transportation, George Mason University
    Fairfax, Virginia

    Board Term: 2023-2025

    Parking & Mobility Expertise: University parking, outsourced parking and shuttle operations, ParkSmart, sustainability, emergency planning.

    IPMI Leadership Spotlight: One of my top priorities has always revolved around professional development and bringing educational and industry training opportunities to front line, to state and regional associations, and with online courses developed by the EDC which I co-chaired for many years.

    Thoughts on Service: Being able to volunteer and eventually serve on state and regional association boards, IPMI committees and the Board of Directors has given me professional opportunities that I could have never gotten otherwise. Having a chance to impact your industry and at the same time learn from the leaders in our industry is something everyone should be part of!

  • Pamela E. Chikhani, MSc
    General Manager, Secure Parking - UAE & Qatar

    Pamela E. Chikhani, MSc
    General Manager, Secure Parking - UAE & Qatar

  • Pamela E. Chikhani, MSc
    General Manager, Secure Parking - UAE & Qatar
    Dubai, United Arab Emirates

    Board Term: 2022-2024

    Parking & Mobility Expertise: Parking management and operations, leading organizations and teams, crisis management, risk management, feasibility studies, negotiation, starting up new organizations, business plans, strategic alliances, digital marketing, mentoring, operating valet parking service, operating mixed use facilities (commercial, residential, hotels, etc.), operating retail facilities and shopping malls.

    IPMI Leadership Spotlight: As a member of the IPMI Board of Directors, I would like to share my knowledge and international parking experience with the community, hopefully bringing a different perspective to the table. I hope to impact and expedite the pandemic recovery by sharing innovative ideas and international best practices with people open to do things differently. I would like to pass on my knowledge wherever possible and mentor the upcoming new generation of parking professional in whichever topic they find useful from the list provided above. Problem solving and crisis management are some of my key expertise and I strive most in challenging environment, thus periods like pandemic or recession were managed better with me being one of the organization leaders. Thinking on the run and getting things done is what I do best.

    Thoughts on Service: I am honored and thrilled to have been invited to be part of the IPMI Board of Directors, an amalgamation of seasoned parking professionals selflessly volunteering to advance the industry. Exchanging experiences and expertise is an essential step toward facing the ever-changing landscape of the mobility sector, moving from bricks and mortars to smart technology, and looking forward to putting those skills to work.

  • Marlene Cramer, CAPP, LEED GA
    Director, Transportation & Parking Services, California Polytechnic State University

    Marlene Cramer, CAPP, LEED GA
    Director, Transportation & Parking Services, California Polytechnic State University

  • Marlene Cramer, CAPP, LEED GA
    Director, Transportation & Parking Services, California Polytechnic State University
    San Luis Obispo, California

    Board Term: 2022-2024

    Parking & Mobility Expertise: Finance, management, human resources, integration of technology, LPR, sustainability, TDM.

    IPMI Leadership Spotlight: As Chair of the State and Regional Association Committee my desire is to broaden and diversify education and professional development opportunities for the state and regional associations. At this time it is very important that we continue to connect IPMI members to resources in support of operating in a post-COVID "new normal."

    Thoughts on Service: My career has been shaped by the incredible wealth and knowledge of my colleagues in the parking and mobility industry. My involvement with IPMI is what has kept me connected and up-to-date with industry trends and technology. IPMI has played a critical role to my professional and organization's success.

  • Carmen Donnell, CAPP
    Managing Director, PaybyPhone

    Carmen Donnell, CAPP
    Managing Director, PaybyPhone

  • Carmen Donnell, CAPP
    Managing Director, PaybyPhone
    PaybyPhone
    Vancouver, British Columbia, Canada

    Board Term: 2023-2025

    Parking & Mobility Expertise: I am in my 17th year working in the parking and mobility sector, focusing most of my efforts and time on parking technology, specifically around payments and parker compliance. Starting with payment hardware and spending time with enforcement and PARCS, I have settled into the world of digital payments and Mobile Payment Applications. Understanding user behavior, what promotes compliance, and how to make solutions as user-friendly as possible is an area of interest. In recent years, my passion has shifted toward leadership: how I can invest time in helping others to achieve their goals, how to build healthy teams and relationships, and how to meaningful impact the success of the organization I am working for.

    IPMI Leadership Spotlight: I have been volunteering in some capacity for the IPMI since 2016. I first started on the SRA Committee as the liaison between IPMI and SWPTA. In 2019, I joined the IPMI Awards of Excellence Committee, co-chairing it from 2020 to 2022. From 2019 to 2022, I sat on the Mobility Technology Committee, and since 2022 I have served as co-chair of the now-named Technology Committee. Giving back to our community and industry is very important to me, and I will continue to do so if I can provide value, ideas, and energy.

    Thoughts on Service: Being in the industry for 17 years has given me perspective and experience, but not so long as to be ‘stuck’ in legacy ways of thinking or doing. I intend to bring a balanced perspective and encourage change, growth, and expansion both of ourselves, our teams, and the industry and organization at large.

  • Richard B. Easley, CAPP
    President, E-Squared Engineering

    Richard B. Easley, CAPP
    President, E-Squared Engineering

  • Richard B. Easley, CAPP
    President, E-Squared Engineering
    Ashburn, Virginia

    Board Term: 2023-2025

    Parking & Mobility Expertise: Technology deployment, testing, training, feasibility studies, user requirements and request for proposal development, white paper development, intermodalism, DEI awareness.

    IPMI Leadership Spotlight: IPMI leadership roles include member Board of Directors, Chair Parking Technology Committee, Chair ITS and Parking Task Force, Chair Planning, Design and Construction Committee, member IPI Board of Advisors, member Electronic Payment Systems committee, member International Outreach Committee member, member IPI Headquarters Relocation Committee, member Mobility Task Force, member IPMI DEI Awareness Leadership Team. These IPMI leadership positions combined with active technology leadership roles and contract work in transit, commercial vehicle operations, toll systems, intermodal freight, traveler information and transportation system mgmt and operations demonstrate the desire and abilities brought to bear on the IPMI Board. Q7

    Thoughts on Service: Parking industry professionals impact all aspects of transportation. Ensuring that each and every member of IPMI understands this broader role is the responsibility of leadership. Parking operations impact mobility, sustainability, equity, the economy, and goods movement. As a Board member, I will always interject these facts in every decision we make.

  • Maria Irshad, CAPP, MPA
    Deputy Director, ParkHouston

    Maria Irshad, CAPP, MPA
    Deputy Director, ParkHouston

  • Maria Irshad, CAPP, MPA
    Deputy Director, ParkHouston
    Houston, Texas

    Board Term: 2022-2024

    Parking & Mobility Expertise: On-street parking deployment and management, stakeholder engagement, strategic planning, training and development, policy analysis and development.

    IPMI Leadership Spotlight: IPMI has been part of my professional journey since I joined the parking industry. I enrolled in and completed the CAPP program and I have volunteered for various IPMI committees the past 15 years, in addition to serving on the APO Board. I'm especially excited to serve as co-chair for the Smart Transportation Task Force as we seek to understand and plan for the future.

    Thoughts on Service: I have volunteered for various IPMI committees the past 15 years, in addition to serving on the APO Board. This is not to say that I have done anything for IPMI - but rather, IPMI has facilitated my growth in the industry and afforded me the opportunity to network and learn from my amazing colleagues. I encourage all to volunteer for IPMI as the benefits and rewards that you gain far outweigh the work that is required.

  • Irma Henderson, CAPP
    Director of Transportation Services

    Irma Henderson, CAPP
    Director of Transportation Services

  • Irma Henderson, CAPP
    Director of Transportation Services
    University of California, Riverside
    Riverside, CA

    Board Term: 2023-2025

    Parking & Mobility Expertise: Organizational change and leadership, Transportation Demand Management, and sustainable infrastructure. I previously served as a board member of the So CA Chapter of the Association for Commuter Transportation.

    IPMI Leadership Spotlight: I’ve been involved with IPMI since 2013 when I joined the Sustainability Committee. I co-chaired the committee until I was elected to the CAPP Board. In 2013, I started my journey to attain my CAPP and walked across the stage at the Las Vegas IPMI Expo in 2015 with more than 45 other professionals. In 2016, I was elected to the CAPP Board and served until I was elected to the “big Board."

    Thoughts on Service: As a board member, I want to continue my work in elevating CAPP, enhancing the visibility of parking professionals, and outreaching to other professionals outside of parking to help them understand their role in our community.

  • Casey Jones, CAPP, PMP
    Senior Director, Customer Success, FLASH

    Casey Jones, CAPP, PMP
    Senior Director, Customer Success, FLASH

  • Casey Jones, CAPP, PMP
    Senior Director, Customer Success, FLASH
    Boise, Idaho

    Board Term: 2022-2024

    Parking & Mobility Expertise: Leadership, Public Sector Parking and Transportation Operations, Operational Consulting, Sustainability in Parking and Mobility, Customer Success, Professional Development.

    IPMI Leadership Spotlight: Past Chair of the Board of Directors, past Executive Committee member, past Chair of Parking Matters, Sustainability Committee, State and Regional Associations, Accredited Parking Organization Board member. current co-Chair of Smart Mobility Task Force.

    Thoughts on Service: The parking and mobility industry has provided me a dynamic and enriching career, and the pace of innovation today is inspiring. Every experience I've had dating back to my first conference in 1999 has been unbelievably fulfilling, and the relationships I've built within our community continue to be my most cherished IPMI gift.

  • Shawn McCormick
    Director, Parking Enforcement & Traffic, City & County of San Francisco

    Shawn McCormick
    Director, Parking Enforcement & Traffic, City & County of San Francisco

  • Shawn McCormick
    Director, Parking Enforcement & Traffic, City & County of San Francisco
    City & County of San Francisco
    San Francisco, CA

    Board Term: 2023-2025

    Parking & Mobility Expertise: Parking Enforcement Operations Management, Project Management both on Municipal and Vendor sides, International Enforcement Program Management, Events Management, Budgeting, Municipal Autonomous Vehicle Program advisory role regarding impacts to streets management, Regulatory Advocacy, Training.

    IPMI Leadership Spotlight: I have been honored to be part of several committees and task forces with IPMI, including the Accessible Parking Coalition, Education Development Committee, Safety and Security Committee, Conference Program Task Force, and contributed to A Guide to Parking.

    Thoughts on Service: I am grateful to IPMI for the opportunities and friendships I have created as a member. As a board member, I will strive to ensure relevancy in a changing environment. In addition, I will advocate for ADA reforms to benefit persons with disabilities and the communities.

  • Gabe Mendez, CAPP
    Director of Transportation Operations, University of Wisconsin, Madison

    Gabe Mendez, CAPP
    Director of Transportation Operations, University of Wisconsin, Madison

  • Gabe Mendez, CAPP
    Director of Transportation Operations, University of Wisconsin, Madison
    University of Wisconsin, Madison
    Madison, WI

    Board Term: 2023-2025

    Parking & Mobility Expertise: University, municipal, and commercial parking operation and management, Strategic Planning, Event Parking, Project Management, Leadership, Mentorship, Transportation Demand Management, Fleet Management, Budgeting, Fleet Garage Management, Access Management, Contract Management, Accessible Parking and Transportation Programs, Mentoring.

    IPMI Leadership Spotlight: As a former SWPTA president and with my participation on various IPMI committees over the last 15 years, the goal of that service has been to provide the members we serve access to the knowledge, skills, and abilities they need to be successful in their current roles and to grow professional within the transportation, parking, and mobility industry.

    Thoughts on Service: My goal as a board member is to continue the advocacy for collaboration with other related professional or industry organizations. This is important, as IPMI members have responsibilities and expertise beyond just parking, and collaboration with other professional organizations outside of IPMI benefits our members, our industry, and the communities we serve.

  • Tiffany Peebles, MBA
    Senior Account Manager

    Tiffany Peebles, MBA
    Senior Account Manager

  • Tiffany Peebles, MBA
    Senior Account Manager
    ParkMobile
    Louisville, Kentucky

    Board Term: 2022-2024

    Parking & Mobility Expertise: I take a tremendous amount of pride of my commitment to excellence in the area of leadership, professional development, superior customer service, diversity, equity, and inclusion. For the last three to four years I have been placing a lot of emphasis on emotional intelligence and how it benefits us in and outside the workplace. I have experience in project management, account reconciliations, and conflict resolution.

    IPMI Leadership Spotlight: I plan on co-chairing the education committee. I plan to stay involved with the Task Force Committee. I have also been involved in IPMI's focused on DEI. When possible I have provided training through speeches, frontline fundamentals, articles and blogs.

    Thoughts on Service: After years of being a member of IPMI, it is an honor to serve in the capacity of the Board of Directors. I am confident I will have the opportunity to share my 27 years of parking experience that spans across accounting, operations, and administration both on- and off-street. I enjoy serving and assisting in the parking industry and am elated that this scope has expanded.

  • Shawn Conrad, CAE
    CEO, International Parking & Mobility Institute

    Shawn Conrad, CAE
    CEO, International Parking & Mobility Institute

  • Shawn Conrad, CAE
    CEO, International Parking & Mobility Institute
    Alexandria, Virginia