Market Research on Real Time Transit Information Needs and Users’ Expectations
Authors: Lois DeMeester, Paul Mackie, Dr. Lama BouMjahed, Tasha Arreza, and Jenna Fortunati
Publisher: Mobility Lab
This report explores the level of satisfaction of Arlington travelers with current real-time transit information (RTTI) and their expectations in terms of content, mode and frequency of real-time transit information delivery.