This course provides attendees with concepts related to the human response to change in the workplace. Topics will include defining workplace change, the change IQ continuum, steps to facilitate effective change, and recognizing group dynamics and the specific behaviors that may contribute to poor group dynamics.

Learning Objectives:

• Identify workplace change
• Evaluate your Change IQ
• Recognize and understand the phases of change and its effect on the team
• Explore how to create positive changing work environments
• How to become a change catalyst

To schedule or for more information, contact professionaldevelopment@parking-mobility.org