LANCASTER, Penna. (Feb. 28, 2019) – The Lancaster Parking Authority (LPA) has earned the designation of Accredited Parking Organization (APO).
Shawn Conrad, CEO, of the International Parking & Mobility Institute (IPMI), presented the APO credential to Larry J. Cohen, CAPP, executive director of the LPA, at the organization’s monthly board meeting. City of Lancaster Mayor Danene Sorace read a congratulatory resolution from Lancaster City Council and give brief remarks. Angie Eichelberger, district director, read a certificate of recognition from Pennsylvania State Senator Scott Martin’s office.
“The APO credential recognizes best practices in responsible parking management and operations, customer service, professional development, sustainability, IT, marketing, safety and security, and more,” said Conrad. “To earn it, the Lancaster Parking Authority was subject to a strict quality review of more than 250 criteria in 14 categories as examined by third-party reviewers.”
“We are proud that the Lancaster Parking Authority joins an elite and progressive community of parking and transportation organizations, some of the very first to earn the designation since its launch in mid-2015,” said Sorace. “The Lancaster Parking Authority is one of only 22 organizations nationwide who have earned the prestigious APO designation.”
“It’s an honor to receive this accreditation and know that we have demonstrated that follow best practices in the industry,” said Cohen. “The APO designation shows that the Lancaster Parking Authority can operate at the same high standards as larger parking organizations.
“Over the years, the LPA has worked diligently on improving policy and procedures in all aspects of operations,” said Cohen. “This APO credential shows our commitment to ongoing evaluation and quality improvement.
The APO designation is a benchmark of quality, said Conrad.
“Parking at an accredited facility or operation assures the public that the parking organization adheres to a strict code of ethics and meets national and internationally endorsed standards for professionalism, accountability, responsibility, and performance,” added Conrad.