Member News: Ballparc Partners With Allpro Parking to Streamline Enforcement in Cincinnati, OH
Cloud-based parking enforcement platform helps operator improve collection rates, customer service, and operational efficiency
Cincinnati, OH – Ballparc is pleased to announce the launch of its Enforcement solution with Allpro Parking in the operator’s Cincinnati, OH market. The cloud-based handheld system will allow Allpro to patrol their locations and issue citations efficiently, while providing its customers with a convenient online portal to navigate the citation process.
One of the ways the new system improves efficiency is a result of how the Enforcement mobile app combines location technology and paid vehicle data from a variety of sources to inform officers and managers. When officers arrive at a property, they can perform a “check-in”, which uses geofencing to create a verified record that the lot was patrolled.
After checking in, officers are presented with a complete list of vehicles that have paid and those that have expired, allowing them to quickly issue citations where necessary.
Managers can use this information to determine and verify enforcement schedules for the properties they manage. They can also track officer locations in a map view to increase visibility across teams and territories.
In addition to the mobile application, Allpro managers benefit from a real-time dashboard where they can handle all administrative tasks via a web browser. This includes managing customer disputes, generating client and operational reports, tracking vehicle histories and repeat offenders, and exporting outstanding citations to collection services.
“We’re very excited about partnering with Ballparc”, said Allpro manager Jeff Rice. “As an operator, it is satisfying to know we have the proper procedures in place with solid data on the activity to meet the client’s expectations. The accessibility to the reports is very efficient and detailed allowing for quick and easy payments, in real time!”
“We’re thrilled to partner with Allpro to help them improve operations and grow their footprint in the Cincinnati market”, said Ballparc CEO Taylor Chapman. “Our goal has always been to provide parking operators with the tools they need to create a great experience for their customers, their staff, and the clients they serve. We look forward to our continuing partnership with Allpro in pursuit of that goal.”
Ballparc helps parking operations of all shapes and sizes run streamlined operations using cloud-based software and mobile apps. Headquartered in Nashville, Ballparc’s solutions are trusted by private operators, municipalities, and universities in over 27 states across the U.S. to power their operations.To learn more about Ballparc’s parking management solutions, visit ballparc.com or email firstname.lastname@example.org
About Allpro Parking
Allpro Parking was founded in Buffalo, New York in 2000 and has expanded into Columbus, Cincinnati, Cleveland, Ohio, as well as Long Island, Yonkers, Rochester, Ithaca, Syracuse, Jamestown, New York, and Pittsburgh, Pennsylvania. Today, the company employs over 500 individuals at over 150 locations. Allpro Parking provides professional parking management, facility maintenance, ground transportation, and event logistics to developers, property managers, institutions, and government entities across a wide spectrum of markets. In 2012, Allpro Parking was the recipient of the Business Ethics Award and the Buffalo Niagara Outstanding Employee Culture Award. In 2018, the company was the first parking company in the nation to receive the National Parking Association’s (NPA) highest individual company award NPA Accreditation.
For more information about Allpro Parking, LLC, visit allproparking.com or email email@example.com.