Macon-Bibb County Launches New Parking Management System with Passport

Mobile parking, permits and citation management platform available in Macon-Bibb

Macon-Bibb, Ga. (July 13, 2018) — Macon-Bibb County announces the launch of a new end-to-end parking solution that allows drivers to pay for their parking through their smartphones, a citation management platform and digital permit options for residents. The parking solution is completely powered by the global leader of mobile payments for parking and transit, Passport. The system will streamline the County’s parking operations providing more accuracy and convenience to both the County and drivers, integrating both the mobile pay, permits and citation management systems together on the same platform.

With the Passport citation management platform and parking platform, the two systems will run congruent with one another for a seamless client experience. The enforcement officers can efficiently issue citations using wireless handheld devices and Bluetooth printers. Enforcement officers are empowered knowing that they can monitor parking, conduct digital chalking and immediately upload pictures of violations. The real-time data transfer allows parking administrators to access citation information in real time upon ticket issuance through Passport’s back office platform.

The new system also has a built-in Scofflaw violation tool to provide officers with instant repeat offender information. With the platform, the county has the ability to track enforcement officers in real time, pull ticket density reports and analyze parking patterns to continuously improve transportation in the County. Passport’s powerful back-end portal provides real-time reporting and analytics for the County to make data-driven decisions regarding Macon-Bibb’s parking.

“All of our data points are connected in one place offering real-time analytics for parking, citations, and permits,” said Ben Steffen, Territory Manager, Lanier Parking Solutions. “The technology Passport provides supports us on all sides. This platform provides more accuracy and tools to manage our transportation efforts.”

“At Passport, we pride ourselves on being able to offer a seamless parking platform that can meet the needs of our clients,” said Passport Sales Director Kelsey Owens. “The technology we provide works congruently to monitor with real-time data, giving clients the upper hand in transportation information.”

Drivers can download the free PassportParking app from the App Store and Google Play. Users can also manage their parking online at Annual residential permits are available with 24/7 access at

About Passport

Passport transforms the way cities manage their operations. The fintech company’s mobile-first platform has been adopted by more than 450 cities, universities, and private operators around the world in cities including Chicago, Toronto, London, and Miami, across more than 5,000 locations. Passport’s product lines —– parking, transit and tolling payments, parking enforcement, and permit management —– enable organizations in the public and private sectors to streamline their operations, enhance customer service, and make data-driven decisions. Consistently recognized as one of the fastest growing companies and Best Places to Work in Charlotte, North Carolina, Passport has an ingrained practice of putting People First —– a guiding principle in its Culture.

Passport is backed by a group of investors, including Bain Capital Ventures, Grotech Ventures, MK Capital and Relevance Capital. Learn more, or get in touch with Passport at


Media Contact:
Stacy Sneed
Marketing & Communications Manager
(704) 823-6021