Missoula Parking Commission became one of the parking industry’s first five organizations to earn the Accredited Parking Organization (APO) designation in 2015. Anne Guest, Director (ret.), Missoula Parking Commission, discusses why pursuing the APO certification helped her organization recognize what it was doing well and what standards could be implemented to make it even better.
APO recognizes best practices in responsible parking management and operations, customer service, professional development, safety, and security. Learn more at parking.org/apo.