Online Course: Technology Trends in Parking (Version 2.0)
Level: Foundational/basic course
About the course: This course is intended to educate decision makers about technology trends in the parking industry. This includes managers and directors of parking operations; parking facility operators; team leaders; or others who are familiar with technological elements of a parking operation. The knowledge gained through this course will help you make informed decisions as you consider technological solutions for your enterprise.
In this course, learn how to:
• Explain the terminology used throughout the parking industry when discussing technology.
• Identify four principle emerging technologies in the parking industry: (1) connecting facilities and equipment to the internet; (2) using cloud-based software for data collection, use, and sharing; (3) remotely interacting with customers; and (4) introducing alternative payments, including payment automation, mobile payment, and web-based payments.
• Explain how these four emerging technologies improve operational efficiencies and customer service.
• Identify the steps needed to share data with customers and capture their business.
Course Credits: 1.5 CAPP Points
Time to complete: About 1.5 hours (Self-paced: Start, stop, exit, and return at any time. Course is available for six months from date of purchase.)
Cost: $49 U.S. for IPI members; $99 for non-members
Thinking of applying to become a CAPP? Successful completion of this course earns 1.5 points towards the professional development portion of the CAPP application requirements. or 1.5 points on the CAPP Recertification Recordkeeping Form, Program Type 5.
Questions? Need assistance? Contact firstname.lastname@example.org.